Contact Us
Our team is always here to assist
Common queries answered
Frequently asked Questions
Orders typically arrive within 7-15 business days, depending on your location. Once your order ships, you’ll receive a confirmation email with tracking details to monitor its progress.
We want you to love your patches! If you’re not satisfied, contact us within 30 days of receiving your order for a return or exchange. Items must be unused and in their original condition.
Log in to your account, go to “My Addresses,” and update your shipping details. If you’ve already placed an order, contact customer support immediately to see if changes are possible before shipping.
Once shipped, you’ll receive an email with a tracking link. You can also log in to your account and view tracking updates under “My Orders.”
Our support team is here to help! You can reach us via:
Email: [email protected] (responses within 24 hours)
Reach out to us as soon as possible with the correct address. If the order hasn’t shipped yet, we’ll update it for you.
Yes, we ship worldwide! Shipping costs and times will be calculated at checkout based on your location.
Whenever possible, we consolidate items into one package. However, if some items are shipped from different warehouses or have varying availability, they may arrive separately. You’ll receive tracking information for each shipment.
Still need help?
Get in touch with us
We’d love to hear from you! Whether you have a question about our embroidered patches, need help with your order, or want to discuss a custom design, we’re here to help. At Patchpick, your satisfaction is our top priority, and we’re always just a message away.
For general inquiries, order support, or custom patch requests, send us an email at:
📧 [email protected]
We aim to respond within 24 hours.
Stay inspired and up-to-date with our latest designs, tips, and promotions by following us on social media:
Before reaching out, check out our FAQ page for answers to common questions about shipping, returns, and more.
No matter what you need, we’re here to make your experience with Harry Hall Patches as smooth and enjoyable as possible. Don’t hesitate to reach out—we look forward to helping you!